Frequently Asked Questions
Everything you need to know about getting started, the tools, billing, and support. Still stuck? Email [email protected].
Getting Started
After your payment is confirmed, you'll see your passkey on the confirmation screen. Save it somewhere safe — it's your login. Then go to Astraa Space in the top menu and sign in with your email and passkey.
Each plan gives you full access to the tool(s) you purchased, plus Astraa Expense included free. Bundles unlock several tools together at a lower price. You'll see exactly what's included before you pay.
Yes. All plans are month-to-month with no contracts. Cancel whenever you like — you keep access through the period you've paid for.
The Tools
Create clean, professional construction estimates and quotes in minutes, using BC-calibrated rates you can edit. Generate quote and project documents ready to hand to your client.
Track your income, expenses, and invoices in one place, see your profit at a glance, and export what you need. A simple payroll template is included too.
Manage your projects, tasks, leads (CRM), marketing, and team — all from one clean workspace. Built to work for any business, not just construction.
Log and categorize your business expenses, see totals and monthly summaries, and send them straight into Finance. Included free with every plan.
Billing & Pricing
Everything is in Canadian dollars (CAD). No U.S. pricing, no exchange-rate surprises — Astraa is built in BC and priced for Canadian businesses.
No. We don't add GST/PST to your subscription. On your own quotes and invoices, you can turn tax on and enter your numbers if you're registered — or leave it off if you're not.
No problem. Email [email protected] from your account email and we'll reset it and send you a new one.
Support
Email [email protected] for anything — tools, accounts, or troubleshooting. We typically reply within one business day.
Click Astraa Space in the top menu, then sign in with your email and passkey. That's your home for all the tools on your account.
Yes — for larger teams or specific needs, visit Custom Packages or email [email protected] and we'll tailor a plan for you.