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Astraa Support

Help & Support

Quick answers to common questions. Need more help? Email [email protected] and we'll reply within one business day.

Using the Tools

Astraa Estimator

Create construction estimates and quotes in minutes using editable BC rates. If a number looks off, check your material and labour rates in the form and use “Reset to BC standard” to restore defaults.

Astraa Finance & Expense

Track invoices, income, and expenses, and see your profit at a glance. Expenses you log can be sent straight into Finance. If something doesn’t show up, refresh the page and check you’re on the right tab.

Astraa Business

Manage projects, tasks, leads (CRM), marketing, and your team in one workspace. Use the left menu to switch between sections.

Account & Access

Where do I log in?

Click Astraa Space in the top menu, then sign in with your email and passkey. That’s your home for every tool on your account.

I got logged out or my session expired

Just sign in again at Astraa Space with your email and passkey. If it keeps happening, try a fresh browser window.

I forgot my passkey

Email [email protected] from your account email and we’ll reset it and send you a new one.

Contact

General help

[email protected] — for anything about your tools or account.

Sales & custom packages

[email protected] — for bigger teams or tailored plans.

Billing questions

[email protected] — for payments and subscriptions.